Welcome to Brainshark's Customer Hub

Here you'll find details on all the latest Brainshark news, product updates, events, content, quick tips and more. Scroll down to see what's new.

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News & Updates

Introducing Machine Analysis for Video Coaching and Scoring

Machine analysis, our AI-powered engine for sales coaching, is now available. This new capability helps reps stay on-point and on-message with automated feedback and scoring.

May Customer Newsletter

This edition of Brainshark Insider features our latest edition of Sales Enablement Magazine and 14 sales enablement hacks to upgrade your strategy.

Webinar: The Agile Sales Onboarding Methodology: An Introduction

Join Brainshark's Jim Ninivaggi and Sandeep Soman on June 20th to learn how the agile framework can strengthen your onboarding, re-boarding and overall sales enablement strategy.

"We had several business challenges that we were faced with when we were looking at a sales enablement solution. Ultimately we selected Brainshark because of the versatility."

Pete Bell
Head of VI Sales Enablement and Execution, Spectranetics

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Customer Resources

Help & Training

Check out our Brainshark training courses, on-demand tutorials and live instructor-led programs.


Search for answers to common questions, file a ticket or contact support about your technical Brainshark questions.

Third Party Tools

Third-Party Tools

Enhance your Brainshark experience with these complimentary products from trusted providers.

Check out the Brainshark Customer Presentation Gallery!

See great examples of Brainshark presentations from across industries and use cases, as well as the 2017 Sharkie Award winners!

View Gallery

Tips & Ideas

sales enablement, brainshark

Sales Enablement Magazine: Spring 2018

Our latest edition features PTC's sales enablement transformation, a Q&A with Brainshark's Chief Sales Officer Colleen Honan and much more!

Sales Enablement at 'Turbo' Speed

In this customer testimonial, hear how a period of hyper-growth at Turbonomic became the catalyst for an improved sales readiness program, with the help of Brainshark.

Product Enhancements June 2018: Release 2018:3

Get details on the latest Brainshark product updates, including the launch of Machine Analysis for video coaching, team dashboards & more!

Ready to do more with Brainshark?

Salesforce Users

If you have Salesforce and Brainshark, find out how you can get more out of both.

Contact Sales

Brainshark for Coaching

Empower managers to sharpen your team's selling skills with video-based coaching.

See a Demo