Brainshark Extends Native Salesforce Integration with New Sales Enablement Capabilities

Enhancements Include Lightning Support and the Ability to Share Content with Salesforce Contacts Directly from Microsoft Outlook

WALTHAM, Mass. — March 7, 2017 — Brainshark, Inc., delivering SaaS-based sales enablement and readiness solutions, today announced an enhanced integration with Salesforce, enabling salespeople to share content in Brainshark with Salesforce contacts from within Microsoft Outlook. Building upon Brainshark’s long-established training and coaching integration with Salesforce, the new capabilities enable salespeople to:

  • Find recommended content for the intended email recipient based on Salesforce record attributes, such as role and industry
  • Easily email relevant Brainshark sales content, such as case studies and product videos, to Salesforce contacts and opportunities in the context of the sales cycle
  • Track content engagement, including when and how long an asset was viewed, and sync those interactions with Salesforce records, enabling reps to take the next best action based on more complete and accurate information

“By connecting the content, data and technology across these systems, sales enablement leaders are not only making it much easier for their reps to sell but also gaining deeper insights into what content and training contribute to better sales performance,” said Rachel Goldberg, senior director of product marketing at Brainshark. “These enhancements exemplify Brainshark’s continued focus on helping organizations improve sales effectiveness from the CRM systems they use every day.”

Brainshark has also been certified by Salesforce as Lightning Ready. Lightning is the latest platform from Salesforce designed to provide a consistent, intuitive and flexible user experience on any device. Now companies can easily access Brainshark training, coaching and content resources from both Salesforce Classic and Lightning.

In addition, Brainshark now provides sales reps and managers with more flexible access to learning content in Salesforce Classic, Lightning and Salesforce1.

For more information on how Brainshark integrates with Salesforce and Microsoft Outlook, visit and

About Brainshark

Brainshark’s data-driven sales enablement and readiness platform provides client-facing teams with the knowledge, skills and resources they need to perform at the highest level. With best-of-breed solutions for training and coaching, as well as cutting-edge insights into sales performance, customers can ensure their sales reps are always ready to make the most of any selling situation. With Brainshark, companies can: enable sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed; validate readiness with sales coaching and practice that ensure reps master key messages; empower teams with dynamic content that can be created quickly, updated easily and accessed anywhere; and use powerful scorecards to visualize sales performance trends and make real connections from improved readiness to increased revenue. Thousands of customers – including more than half of the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives. Learn more at